Apple's Commitment to Customer Privacy and NSA Requests


Andy Jones reports on the NSA’s “PRISM” surveillance program and the industry’s “tech giants” (i.e. Apple, Google, Facebook, Microsoft, and Yahoo) and their cooperation to date in his article in bizcloud entitled Apple Releases Information on NSA Data Requests. The companies denied participating in the NSA program and stated that the government did not have access to their servers or data

Apple posted a Commitment to Customer Privacy on its website. They stated that any release of any customer data would require a court order. Apple then took the unprecedented step of releasing the number of data requests they have received from the NSA:

From December 1, 2012 to May 31, 2013

·         Between 4000 and 5000 requests for customer data

·         Of those requests, between 9000 and 10,000 accounts or devices were identified

·         Requests “came from federal, state and local authorities and included both criminal investigations and national security matters.

Apple stated it refuses to fulfill “inconsistent or inaccurate requests”.  Apple also stated it does not provide data on FaceTime and iMessage conversations and chooses not to retain that data.   Customer Information related to location, Maps searches, and Siri requests are not stored in any identifiable form.

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