The Paradigm Shift in IT Continues: Intel Buys McAfee

 

I highly recommend Larry Barrett’s August 20th article in CIO Update entitled Intel’s McAfee Buy Latest Sign of Sea Change in IT. In the second half of his article Barrett discusses how Intel’s acquisition of McAfee opens the door for Intel to become a key player in the mobile device and network security markets. I will discuss some of his key points later in this posting.  However, what I found most interesting is his discussion in the first half of his article where he describes quite adroitly and with relative ease his perception of the “Sea Change” in the IT industry. Barrett lays out the salient points in rapid fire succession based on his perception that the arrival of wireless networks, smartphones, and the “consumers’ unquenchable thirst for mobile devices” has sparked an acquisition frenzy amongst the big IT players who have plenty of cash on reserve. For example, Google has gone from the prime search engine vendor to mobile devices, operating systems, Cloud Computing, and SaaS. He mentions Cisco Systems, IBM, and HP purchasing unified communications, network security, and business intelligence companies, all of these companies apparently outside of the acquirer’s original area of expertise.

And now Intel’s Security on a Chip:

This acquisition takes Intel in a totally different direction from its core business. Gartner security analyst, Peter Firstbrook, doesn’t believe you can build security on a chip:

"Security is dependent on the OS and the apps in the stack. You can't anticipate that in the chip."

However others are not so skeptical. They see the potential that exists for Intel to enter a whole array of markets from network security, to smartphones, to PC tablets, to the myriad of hardware and software these markets create. Intel CEO, Paul Otellini, stated that the purchase of McAfee and bringing security to the chip was

“not just the opportunity to co-sell but also the opportunity to deeply integrate into the architecture of our products."

 

Tips for SMB's: Better Network Technology Increases Competitive Advantage

 

In order for SMB’s to compete with their larger counter-parts, they need to increase their operational efficiency.  CISCO interviewed Laurie McCabe, vice president of small and medium-sized business (SMB) insights and solutions for research firm AMI-Partners, and came up with some suggestions to enhance SMB’s ability to compete using network technology.  Here is what they’ve come up with:

 

1.     Give employees access to information:  SMB’s need to react quickly.  Slow and unsecured networks erode competitive advantage.

 

2.     Mobile employees need access anytime and anywhere: Virtual Private Networks (“VPN’s”) and wireless networks allow mobile employees to stay connected to the network.

 

3.     Develop business processes with partners:  Operational efficiency is enhanced when you can meet your partner’s requirements.

 

4.     Collaborate, Collaborate, And Collaborate:  With partners, employees, suppliers, and customers.  Use integrated voice, video, data, wireless, and other technologies.

 

5.     Your phone system should go where you go:  Missed calls mean missed opportunities.  Solutions exist making one phone call ring multiple devices.

 

6.     Modernize customer communication:  Link your IP communication system to a Customer Relationship Management (“CRM”) solution.  Before your employee answers the phone a pop-up appears on their screen with customer information including recent orders and returns.

 

7.     Travel time kills operational efficiency:  Use video conferencing whenever possible to reduce travel to offsite meetings and training sessions.

 

8.     Outsource IT tasks to a Managed Service Provider:  Employee’s time is better spent on supporting the enterprise’s core competencies rather than on managing network security.

 

9.     Employee retention is key:  Frustrated employees affect customer’s confidence in the enterprise.  Burned out employees leave and time & money is spent rehiring.  A reliable network alleviates this frustration.

 

10.  Develop a long-term technology plan:  Eliminate disruptions from replacements of massive obsolete hardware by devising a mapping of solutions to objectives.

 

 

To read the full details see Ten Tips for Increasing Operational Efficiency.