The Paradigm Shift in IT Continues: Intel Buys McAfee

 

I highly recommend Larry Barrett’s August 20th article in CIO Update entitled Intel’s McAfee Buy Latest Sign of Sea Change in IT. In the second half of his article Barrett discusses how Intel’s acquisition of McAfee opens the door for Intel to become a key player in the mobile device and network security markets. I will discuss some of his key points later in this posting.  However, what I found most interesting is his discussion in the first half of his article where he describes quite adroitly and with relative ease his perception of the “Sea Change” in the IT industry. Barrett lays out the salient points in rapid fire succession based on his perception that the arrival of wireless networks, smartphones, and the “consumers’ unquenchable thirst for mobile devices” has sparked an acquisition frenzy amongst the big IT players who have plenty of cash on reserve. For example, Google has gone from the prime search engine vendor to mobile devices, operating systems, Cloud Computing, and SaaS. He mentions Cisco Systems, IBM, and HP purchasing unified communications, network security, and business intelligence companies, all of these companies apparently outside of the acquirer’s original area of expertise.

And now Intel’s Security on a Chip:

This acquisition takes Intel in a totally different direction from its core business. Gartner security analyst, Peter Firstbrook, doesn’t believe you can build security on a chip:

"Security is dependent on the OS and the apps in the stack. You can't anticipate that in the chip."

However others are not so skeptical. They see the potential that exists for Intel to enter a whole array of markets from network security, to smartphones, to PC tablets, to the myriad of hardware and software these markets create. Intel CEO, Paul Otellini, stated that the purchase of McAfee and bringing security to the chip was

“not just the opportunity to co-sell but also the opportunity to deeply integrate into the architecture of our products."

 

SAP Partners with IBM and INTEL

Alex Goldman reports for InternetNews.com on two interesting collaborations announced recently by SAP in his article SAP Taps IBM, Intel to Cut Datacenter, SMB Costs. Here’s a brief synopsis:

Ability to create an in-house cloud:

The two giants have been collaborating since 1999 on this particular project. Although the product is not yet generally available, SAP and IBM demonstrated it at the CeBIT trade show. The idea is simply to spread SAP’s utilization across the servers in an enterprise which lessens underutilization of servers while also allowing for spikes in usage. This should be attractive to companies trying to get the most out of their current infrastructure. The technology demonstrated is based on the RESERVOIR cloud computing project. The goal is to make it easier for datacenters to be able to adjust their services to meet demand at different times. 

Xeon-based systems for SMB’s:

Another SAP announced partnership is with Intel. SAP’s Business One customers (i.e. SMB’s) are to be the beneficiaries this time. SAP plans to develop applications for use on Intel's 64-bit Xeon architecture. The end result is a faster deployment for SMB’s using Intel Xeon based systems.

The Green Effect:

The current “Green” craze is not lost in the two announcements above. The parties involved are proud to state that both moves reinforce the output of lower carbon emissions in customers' datacenters.

 

SaaS: Will the Large Enterprises Accept it?

 

Richard Adhikari reports on a recent summit of SaaS executives in his article Are Changes Coming in the SaaS World?  The direction the industry should take was discussed but with little consensus.  It seems that those assembled see the huge potential in acceptance of SaaS by the large global enterprises, but no one can quite figure out how to break through the barriers.  Adhikari has done an excellent job of presenting the plethora of diverging views on why or why not the SaaS vendors should target the large enterprise market and how to go about doing it.  I am not privy to their marketing research nor have I suffered the trials and tribulations that some of the participants relate.  It just seems to me that sometimes it might be best to let the sleeping giants sleep.  Will these large enterprises come on board sooner or later?  Adhikari cites Maynard Webb, CEO of virtual call center company LiveOps who states:


It's a vicious circle: SaaS vendors can't sell to the enterprise because they haven't solved many of the concerns IT has with on demand software, so they don't try.  Most SaaS vendors target the SMB market, while the rest aim "at niches in the enterprise such as human resources"


What becomes apparent when reading Adhikari’s article is that there isn’t just one reason for the reticence of large enterprises to accept the SaaS model.


In my research in this area I have come across varied opinions and insight into just what exactly SaaS is and who should take advantage of it.  In my February 10, 2008 posting to this Blog SaaS is the Future software developers were scrambling to meet the demands of their market.  At that point their market was the SMB enterprise.


A further explanation as to the non-universal acceptance of SaaS can be gleaned from an insightful comment by Sybase CEO John Chen:


“ … But the reality is that every new technology and every new method will have its audience – but it won’t wipe out the previous ones.”  For the full story and an interesting perspective see my May 1, 2008 posting What Customers Want from their Software Vendors.


Of course there also is the other side of the coin.  The SaaS software developers themselves have their own internal hurdles to surmount.  In my June 1, 2008 posting Growing Pains of OnDemand I highlight one of the problems of managing a subscription business:


“Simply put, the business processes needed to run a subscription business do not yet exist, and when these new business processes do come on line, they will be incompatible with the existing business processes for a large enterprise software company.”


Perhaps it is best summed up in Adhikari’s article by Lisa Lambert, managing director of the software & solutions group at Intel Capital:


Intel's Lambert thinks the notion of selling to the enterprise is a red herring.  "I don't think it's a question of enterprises not being ready to buy SaaS, it's that it makes more sense for small businesses to buy SaaS.  The value proposition of SaaS really appeals to small businesses, which were excluded from being able to buy legitimate software infrastructure that's enterprise ready because they couldn't afford it, it was too expensive and complex, and had long implementation cycles."


SAP and Intel Prepackaged Solution for the Small and Mid-Market

SAP took the opportunity at CeBIT 2008, the world leading technology fair, to announce its latest partnership which builds upon SAP’s Business All-in-One solution. SAP has teamed with Intel and will be offering a landmark product on Intel Xeon-based systems via original equipment manufacturers (OEM) and hardware system providers based on SUSE Linux Enterprise from Novell and the database SAP MaxDB. Hardware offerings pre-installed with SAP software is landmark to say the least. The intended benefit for the SME market is a reduction in the Total Cost of Ownership of their IT systems. SAP stated in its announcement:

“The offering targets midsize companies in the manufacturing, service and trade industries and directly addresses the demands in these market segments for quick and easy implementation, and tailored yet scalable solutions at predictable costs."

Ray Boggs, VP of small and medium business research IDC, noted that having the alignment of hardware and software will give customers what they have been looking to do, “reconcile the somewhat contradictory goals of a solution designed to meet their individual needs but in an almost pre-configured fashion to minimize time and cost." SAP plans to continue with this strategy of partnering with hardware vendors to directly address the needs for TCO for its SME customers. For a more comprehensive description of this announcement see SAP and Intel Collaborate to Offer Pre-Installed Business Solutions for Midsize Companies Optimized for Quad Core Intel(R) Xeon(R) Processors.

Of course on the surface this hardware with pre-installed SAP software approach seems to be a winner. Even below the surface it is hard to find fault with this methodology. But I am a simple man. When I see the words “Xeon Processor”, “SUSE Linux”, and “database” in the same sentence my eyes begin to glaze over. I might have a talent for spotting an ambiguous phrase or two in a software license or consulting agreement and perhaps the ability to offer a revision to it to bring the language to a more equitable point of view. However, I wonder if it is reasonable to ponder this new approach from SAP from a slightly different perspective. I almost get the feeling as the Portuguese explorers must have had during their successive voyages down the coast of Africa in search of the riches that lay ahead in the Far East. These aren’t entirely unchartered waters, but one cannot be quite sure what lies ahead. Others, such as Microsoft, have gone down this course before. I have to wonder what obstacles may present themselves in the future. The usual suspects are ubiquitous, (confidentiality, ownership, infringement, anti-trust). I am sure that the right people at SAP and Intel have considered these issues and more and are fully prepared. The cost of doing business is a fascinating journey.